Who Owns it?

Lamprey Energy installs and typically maintains ownership of propane tanks at customers’ properties, including both above-ground and underground tanks. Installation and normal maintenance is carried out free of charge as part of our propane-delivery service. This arrangement ensures the on-going care of the tank and that it is maintained in compliance with town, state, and federal regulations.

We do, however, also offer customers the option to buy their tank. The price of a tank includes all parts—tank, piping, regulators, etc—as well as the labor to install and connect the tank.

By shouldering the up-front investment of the tank and its installation a customer will save on future deliveries as the per-gallon cost of delivered propane is reduced. Economic return on the investment varies according to the initial cost of the tank and how many gallons of propane are consumed annually. As a rule, the more propane used the shorter the pay-back time on investment.

To learn more about the specific options for your property call us at 603.964.6703 and we can help you figure out what’s best for you.

Finally, if you do own your tank it is important to have a receipt of ownership. Click to see example

MULTI-USER SYSTEMS

In multi-user situations—for example in multi-unit commercial or residential buildings—one of two options are used for the supply of propane to the individual units:

  1. A single large tank (or a set of connected tanks) is installed and each unit that is supplied from the tank has a meter through which the gas flows. The usage is recorded by the meter and the individual units are invoiced accordingly. A metered system is typical in landlord/tenant applications or in multi-unit owner-occupied situations such as condominiums.

PROPANE GAS AND TANK TRANSFER POLICIES

Property changing hands

When a property changes hands there is the matter of who owns the propane in the tank and what is that propane worth? There are three scenarios that can result in the transfer of propane gas:

  1. A contractor is selling or transferring a property to a new homeowner
  2. A homeowner is selling their property to another party
  3. A tenant is vacating a rented property

When a tank is owned and serviced by Lamprey Energy we follow established procedures set up for the transfer. For each aforementioned scenario there is a different process:

  1. When a contractor is closing on a property or transferring the property to a homeowner we will read the tank gauge on either the closing date or the day before and credit the contractor for the gas in the tank. The new homeowner will then be charged for those gallons. In order to process the credit to the seller, the buyer must have opened an account prior to closing. For more on new-construction and propane click here.
  2. When a homeowner is selling the property we ask them to tell us as soon as they know the closing date. Prior to the closing date we ask that the new buyer opens an account with us. We will read the tank gauge on either the closing date or the day before. The seller will be credited for the gas in the tank at the price paid at the time of delivery, the buyer will then be charged for those gallons at the same price. In order to process the credit to the seller, the buyer must have opened an account prior to closing.
  3. When a tenant is vacating a property we will read the gauge on either the date of the move or the day before. The outgoing tenant will supply Lamprey Energy with a forwarding address so that they may be credited for the gas in the tank at the price paid at the time of delivery. The landlord or incoming tenant will then be charged for those gallons at the same price. In order to process the credit to the outgoing tenant the landlord or incoming tenant must have opened an account prior to the move.
Customer changing propane supplier

Of course, there are occasions when a customer may not be selling or moving, but wishes to transfer to another propane supplier. The procedure depends on the type of tank:

Above-Ground Tank, vertical (120-gallon or smaller)

Customer coming to Lamprey Energy from another supplier:
Lamprey Energy will replace the existing tank and associated material with a new tank, new regulator, new copper line connections, new concrete pad for the specific tank size. The previous supplier will remove their tank and associated equipment.

Lamprey Energy will also complete a full gas safety check.

Lamprey Energy customer terminating and going to a new supplier:
Lamprey Energy will pick up the tank at no charge and credit the customer for the gallons in the tank at the price paid.

Above-Ground Tank, horizontal (250-gallon or larger)

Customer coming to Lamprey Energy from another supplier:
Lamprey Energy will replace the existing tank and associated material with a new tank, new regulator, new copper line connections, new concrete pad for the specific tank size.

Lamprey Energy customer terminating and going to a new supplier:
The customer may use the gas in the tank until the gauge reads 5% or lower. At that time Lamprey Energy will pick up the tank free of charge. However, if the gauge registers more than 5% there will be a fee for pumping out but there will be no extra charge for removing the tank and the customer will be credited for the gallons in the tank at the price paid.

Underground Tank, horizontal (120 gallon or larger)

Customer coming to Lamprey Energy from another supplier:
Lamprey Energy will purchase the tank and associated parts from the previous supplier and then start servicing the account. All balances must be paid in full with the previous supplier in order to complete this transaction.
Lamprey Energy will test all regulators and the tank's cathodic protection to ensure the tank is being protected from rust and corrosion, and complete a full gas safety check.

Lamprey Energy customer terminating and going to a new supplier:
When a customer with an underground tank transfers to another supplier that supplier must buy the tank. Lamprey Energy will invoice the new company and, once payment is made in full, will transfer ownership of the tank. This is a standard procedure—underground tanks are regularly bought and sold between fuel suppliers.

Gas Safety Check

As part of taking on a new propane customer Lamprey Energy conducts a full, no-charge, on-site gas safety check including:

  1. Pressure test of exterior and interior gas piping to ensure the integrity of the system.
  2. Visual check of all gas piping, applicances, heating, and hot-water systems. Any issues are brought to the customer’s attention.
  3. Make, model, and serial numbers of all appliances, heating, and hot-water systems are recorded for future reference.
  4. All appliances, heating, and hot-water systems are relit as needed and run through their operating procedures to check that they are running as required.
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