Service Plans

No one likes to spend money unnecessarily, but all of us want to know that the essential pieces of equipment in our lives are going to work when we need them. In a New England winter few things are more vital to us than our heating systems.

With a Lamprey Energy service plan you are buying year-round protection for your equipment and year-round peace of mind for yourself—if it doesn’t work we will come and fix it.

We offer four distinct plans: Platinum, Gold, TankSure®, and AC Gold.

Platinum plan

For a single annual fee the Platinum Plan provides:

  • A free, pre-scheduled annual preventive maintenance
  • 24-hour Priority Emergency Service throughout the year
  • Free repair or replacement of all insured parts up to and including replacement of the complete unit covered under the plan

Gold plan

For a single annual fee the Gold Plan provides:

  • A pre-scheduled annual preventive maintenance
  • 24-hour Priority Emergency Service throughout the year
  • 20% discount on Parts and Labor for all service work performed

TankSure® plan

Through regular testing and monitoring we offer a long-term proactive tank replacement plan.

The TankSure® Plan provides:

  • Ultrasonic testing to evaluate tank integrity
  • Tank replacement discount up to the level of insurance coverage
  • Two-tier tank insurance offering either $1,000 or $2,500 coverage

AC Gold plan

For a single annual fee the AC Gold plan provides:

  • A pre-scheduled annual preventive maintenance*
  • 24-hour Priority Emergency Service
  • 20% discount on Parts and Labor for all work performed, year round

*The Annual Preventive Maintenance is comprehensive and designed to ensure your system is working as efficiently as possible, throughout the season. It includes:

For the Outdoor Unit (Condenser)
  • Inspection of the control box, associated controls/accessories, and wiring connections. Controls may include contactors, relays, circuit boards, sump heat, and other accessories. All control box and electrical parts will be checked for wear and tear.
  • Inspection of the fan motor and blades.
  • The unit will be started and checked for proper refrigerant level. If necessary, the unit will be lubricated.
  • The cabinet will be cleaned of dirt and leaves and the base pan drain openings will be inspected and cleared of restrictions.
For the Indoor Unit (Evaporator/Air Handler)
  • Inspection and cleaning of the blower assembly, including blower housing, wheel, and motor. If necessary the motor will be lubricated and the fan belt replaced.
  • Inspection of the evaporator coil, drain pan, and condensate drain lines.
  • Inspection of the control box, associated controls, and wiring connections.
  • Cleaning and replacing of air filters (excluding Air Bear filters).
  • With the unit running the temperature difference across the coil will be checked.

 

For current prices, offers, and full details of our plans click here or call us at 603.964.6703

Lamprey Energy, Inc., OilsFuel, North Hampton, NH