Let’s Talk Thermostats

Thermostats have come a long way in the last few years. It used to be that the only available option was the non-digital mechanical thermostat, usually in a dial format. Today many (if not all) homes have at least one digital thermostat, and some of us have thermostats that are remotely connected to the heating system, or talk to us, ...

No Heat? How to Troubleshoot Before Calling for Service

If you have no heat there are 5 things to check before you call for service: 1. Is the thermostat working? Is the room temperature within 2 or 3 degrees of the thermostat setting? If so, it’s working. If not, is it set to ‘on,’ is it set to ‘heat’? If those two settings are as they should be, is …

Oil and Propane Deliveries in the Winter

Seventy-five percent of our heating fuel is delivered in the short, cold, dark days of winter. As we all sit in our warm houses and offices we should take a moment to think of what it must be like to be a fuel-delivery driver: It’s blowing and the wind is biting at your face. To stay warm, you’re dressed in …

Automatic Delivery for Oil and Propane

Are you a “will call” customer who has to remember to call for fuel? Do you know that we need three days’ notice to avoid extra out-of-route charges? Now’s a great time to save money and take the worry out of winter by switching to “automatic delivery.” When you’re on automatic delivery we discount your fuel by 10¢ per gallon. …

Don’t Forget the Propane

Thanksgiving is just days away and the family are on their way. The turkey is ordered, pies are spoken for, vegetables are in the pantry awaiting the chopping knife, and the cranberry sauce is ready to be served. The spare rooms are made up, the forecast looks good. What could go wrong? Well … do you cook with propane? Did …

Can I Get a Refund on My Fuel Pre-Buy?

What happens when a customer pre-buys gallons of heating fuel and then doesn’t use them? Lamprey Energy sells heating fuel in two distinct ways: The first is called “Rack to Retail.” We collect fuel from the depot and pay the wholesale price per gallon on that day. We deliver to the customer and charge the Market Price—the wholesale price plus …

Heat Pumps – Energy-Efficient Home Comfort

There’s never been a better time to install a heat pump in your home. The State of NH is offering $500 rebates on products purchased and installed during 2016 through the NHSaves program while funds last. Heat pumps have come a long way in recent years and are now a viable option for any home in any climate. They work …

Hot Water On Demand

Never run out of hot water when you need it! With spring on its way the day is fast approaching when we’ll be turning off the heat and enjoying warm summer days. But for those of us with traditional hot water systems like indirect tanks supplied by the boiler or traditional oil- or gas-fired heaters, warm summer days are often …

Why an HVAC Service Plan Saves You Money

Keeping our houses at a comfortable temperature is one of the most costly on-going expenses we face. Not only is there the matter of paying for the fuel but also there’s the cost of keeping the systems in good working order. And there’s often the worry of a system failing at an inconvenient time and producing an unpleasant bill. A …